Terms of service
Terms of Service
Last updated: October 9, 2025
Welcome to Root & Ritual, a mindful space designed to help you slow down, reflect, and reconnect. These Terms of Service (“Terms”) explain how we operate and what you agree to when using our website or purchasing from us.
By accessing or using our website, digital downloads, or physical products, you agree to these Terms. Please read them carefully before proceeding.
1. Who We Are
Root & Ritual offers mindful journaling tools, including physical journal kits and digital downloadable journals.
All products and materials are created with care to support reflection, calm, and personal growth.
2. Using This Website
By using this website, you confirm that you are at least 18 years old (or the age of legal majority in your country) and agree to comply with these Terms and all applicable laws.
You agree not to:
- Use the website for unlawful or harmful purposes.
- Attempt to disrupt, damage, or gain unauthorized access to our website or systems.
- Copy, reproduce, or redistribute our content without permission.
We reserve the right to suspend or restrict access to the website if any misuse occurs.
3. Products & Orders
We offer both digital products (downloadable journals) and physical items (such as journal kits).
All prices are listed in the currency shown at checkout unless otherwise stated. We reserve the right to update prices or discontinue items at any time.
Placing an order means you agree to provide accurate information, complete payment at checkout, and review all product details before purchase.
4. Payment
Payments are processed securely through approved third-party platforms (e.g., Shopify, PayPal, or credit card gateways).
We do not store or have access to your payment details.
5. Shipping
Physical items are shipped within the estimated time frame listed on each product page. Delivery times may vary depending on your location and the selected courier.
Root & Ritual is not responsible for delays caused by customs, couriers, or external shipping providers.
6. Returns & Refunds
Our full Return and Refund Policy applies to all purchases and is available here (link to your policy page).
In summary:
- Digital Products: All digital downloads are final and non-refundable.
- Physical Products: Returns are accepted only if the item arrives damaged, defective, or incorrect, and you notify us within 7 days of receipt.
- We do not offer refunds for change of mind, dislike of content, or accidental purchases.
For any issue, please contact us at info@rootandritual.studio.
7. Intellectual Property
All designs, text, images, graphics, product names, and creative content on this website are the intellectual property of Root & Ritual.
You may not reproduce, distribute, or use any part of our content, designs, or materials for commercial purposes without written permission.
8. Digital Downloads
Upon purchase of a digital product, you receive a personal, non-transferable license to download and use the file for your own private use.
You may not share, resell, or redistribute digital products in any form.
9. Limitation of Liability
Root & Ritual provides all products and content “as is.”
We make every effort to ensure accuracy but do not guarantee that the website will always be error-free or uninterrupted.
To the fullest extent permitted by law, Root & Ritual will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy
We value your trust and privacy.
Please review our [Privacy Policy] (linked separately) to understand how we collect, use, and protect your information.
11. Changes to Terms
We may update these Terms from time to time to reflect improvements or changes in our services.
The latest version will always be posted here with a new “Last updated” date.
By continuing to use our website after any updates, you accept the revised Terms.
12. Governing Law
These Terms are governed by the laws applicable in your country or region of residence.
Any disputes shall be resolved under the relevant jurisdiction.
13. Contact Us
For any questions, concerns, or feedback regarding these Terms, please contact:
We aim to respond within 2 business days.
14. Thank You
Root & Ritual exists to create calm, intentional spaces for reflection.
By supporting us, you join a community built on mindfulness, creativity, and honest connection.