Privacy policy

Last updated: May 6, 2025

This Privacy Policy explains how Root & Ritual ("we", "our", or "us") collects, uses, and shares personal information when you visit or make a purchase from rootandritual.studio ("our website") or otherwise interact with us.

Please read this Privacy Policy carefully. By using our website, you agree to the practices described here. If you do not agree, please do not use the site.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised "Last updated" date.

What Information We Collect

We collect information in three main ways:

1. Directly from You

This includes:

  • Contact details (name, email, phone number). 
  • Order details (billing and shipping information).
  • Account login information (if applicable).
  • Customer support messages you send us.

2. Automatically via Site Usage

Using cookies and tracking tools, we collect:

  • Device and browser information.
  • IP address and location data.
  • Your interactions with our website (pages viewed, time spent, etc.).

3. From Third Parties

Including:

  • Shopify (our e-commerce platform).
  • Payment processors (e.g., Tap Payments or PayPal).
  • Marketing or analytics tools.

 

How We Use Your Information

 

  • To fulfill orders and provide services (shipping, processing payments, account management).
  • To communicate with you about your orders, returns, or inquiries.
  • For marketing and advertising, including sending promotional emails (you can opt out anytime).
  • To detect and prevent fraud or security issues.
  • To improve our website experience and offerings.

We may also use your data to comply with legal obligations or enforce our terms of service.

Cookies

We use cookies to enhance your experience, remember preferences, and analyze traffic.
For more details, visit: Shopify's Cookie Policy

You can manage cookies through your browser settings, but disabling them may affect site functionality.

Sharing Your Information

We only share your personal data with trusted third parties for the purposes mentioned above, such as:

  • Payment processors. 
  • Shipping and fulfilment partners.
  • IT and analytics providers.
  • Email marketing services.

    We do not sell or trade your personal information.

    User-Generated Content

    If you submit a product review or other content to our site, it may become publicly visible. Please be mindful of what you choose to share.

    Third-Party Links

    Our site may link to third-party websites. We're not responsible for their privacy practices.
    Please review their policies before sharing personal information.

    Children's Privacy

    Our site is not intended for children under 16. We do not knowingly collect personal data from children.
    If you believe a child has shared data with us, contact us to request removal.

    Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you. 
    • Request deletion or correction of your data.
    • Withdraw consent to marketing communications.
    • Request data transfer or restriction of processing.

    To exercise your rights, contact us at: info@rootandritual.studio
    We may request verification of your identity before processing your request.

    International Use

    As we are based in Kuwait and may serve international customers, your data may be processed in countries outside your own.
    We use appropriate safeguards for international transfers.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

    📧 Email: info@rootandritual.studio