Shipping policy

Shipping Policy

Last updated: October 9, 2025

Thank you for shopping with Root & Ritual. Each order is handled with care and intention to ensure your journaling tools arrive safely and in good time. Please review the details below before placing your order.

📥 Digital Products

All digital journals are delivered instantly after payment via download link and/or email.

If you don’t receive your files within 10 minutes, please check your spam or promotions folder. If the issue continues, contact us at info@rootandritual.studio for assistance.

⏱️ Delivery time: Instant
💸 Shipping cost: Free

📚 Printed Journals

Our printed journals and kits are made to order and shipped to the address provided at checkout.

We currently ship to:

  • Local and regional destinations. 
  • GCC countries.
  • Select international locations (availability confirmed at checkout).

Processing time: 2–4 business days
Estimated shipping times:

  • Local orders: 2–5 business days. 
  • GCC countries: 5–10 business days.
  • International orders: 7–14 business days (varies by region)

💸 Shipping cost: Calculated at checkout based on your delivery location and total order weight.

🌍 Customs, Duties & Import Fees

International orders may be subject to customs fees, taxes, or import duties once the package reaches your destination country.

These fees are not included in the product or shipping price and are the responsibility of the customer. Please check your local customs regulations for more information.

🚚 Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@rootandritual.studio.

If a shipment is returned due to an incomplete or incorrect address provided by the customer, reshipping costs may apply.

We are not responsible for delays caused by postal services, customs, or external couriers, but we’ll do our best to assist in resolving any issue.

📬 Questions

If you have any questions about shipping, delivery times, or order status, we’re happy to help.

📧 info@rootandritual.studio
We typically respond within 2 business days.